Privacy Policy

Effective Date: 01/06/2025

This Privacy Policy explains how federicapacela.com (“Website”), managed and owned by Lumena Media LLC (“we”, “us”, “our”), collects, uses, shares, and protects your personal information when you access our Website, create an account, or purchase products (including digital products for adults and lingerie). By using our Website, you agree to the terms of this Privacy Policy.

1. Data Controller

For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, Lumena Media LLC is the data controller responsible for your personal information collected through this Website.

2. Collection of Personal Information

We collect personal information that you voluntarily provide when you:

• Create an account or place an order;
• Subscribe to our newsletter or marketing communications;
• Contact our support team or participate in surveys.

The information we collect may include:

• Name and surname
• Email address
• Billing and shipping address
• Payment details (processed securely via third-party providers; we do not store full card details)
• Date of birth or age verification (to confirm you are over 18)
• Phone number (if required for order delivery)
• Order history and communication records

We may also collect technical information automatically through cookies and similar technologies (see the “Cookies” section below).

3. Use of Personal Information

We use your personal information to:

• Process and fulfill your orders and provide customer support;
• Verify your age and compliance with our legal requirements;
• Communicate order confirmations, shipping updates, and customer service notifications;
• Send you promotional emails, newsletters, or special offers (you may opt out at any time);
• Improve our Website’s functionality, performance, and user experience;
• Comply with legal obligations and enforce our Terms and Conditions.

4. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties.
However, we may share your information with trusted third-party service providers that support the operation of our business, such as:

• Payment processors
• Shipping carriers and logistics partners
• IT and customer service providers
• Marketing and analytics service providers

All such third parties are required to protect your information in accordance with this Privacy Policy and may not use it for any other purpose. We may also disclose your information if required to do so by law, to protect our legal rights, or in connection with a business transfer (such as a merger or acquisition).

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

• Recognize repeat visitors and improve your browsing experience;
• Analyze website usage and performance;
• Enable certain features and functionality (such as keeping you logged in or maintaining your cart).

You can manage or disable cookies via your browser settings. Please note that disabling cookies may impact certain Website features or services.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes for which it was collected (such as completing your order);
• Comply with our legal and regulatory obligations;
• Resolve disputes and enforce agreements.

Afterwards, your personal data will be securely deleted or anonymized, unless otherwise required by law.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no system or method of electronic transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account login credentials.

8. Your Rights under GDPR

If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data held by us.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain circumstances.
• Restriction: Request restriction of processing of your personal data.
• Objection: Object to our processing of your personal data.
• Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including countries that may not provide the same level of data protection as your home country. We will ensure appropriate safeguards are in place as required by applicable data protection laws.

10. Children’s Privacy

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child under 18, we will delete such data promptly.

11. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective upon posting on this page with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]

By using our Website and making a purchase, you acknowledge that you have read, understood, and agree to this Privacy Policy.
If you do not agree, please discontinue use of the Website.ective date.